SHIPPING POLICY

At AuraNest, we are committed to delivering your thoughtfully curated gifts safely and efficiently across Australia.

Shipping Partner

All orders are shipped via Australia Post or other trusted courier services, depending on your location and the size of your order.

Processing Time

- Orders are processed within 3-4** business days(vary for customised hampers/ gifts) after payment confirmation.**

- Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times within Australia are 3–14 business days, depending on your location and the courier service. 

Please note that delivery times are estimates and may vary during peak seasons, public holidays, or due to unforeseen courier delays.

Shipping Rates

- Shipping charges are calculated at checkout based on your delivery location and parcel size.

- Free shipping promotions may be offered from time to time and will be clearly stated on our website or social media.

Order Tracking

Once your order has been dispatched, you will receive a tracking number to monitor your parcel's progress.

Delays & Responsibility

Once your parcel has been handed over to the courier, AuraNest is not responsible for delivery delays caused by the shipping provider. However, we are happy to assist you with tracking your order if required.

Incorrect Shipping Address

Please ensure your shipping details are accurate before completing your purchase.

AuraNest is not responsible for orders delivered to an incorrect address provided by the customer. Any additional shipping costs incurred due to an incorrect address will be the customer's responsibility.

Contact Us

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